We are committed to protecting your personal information and being transparent about how we collect and use your data.
Front Line Hope Relief ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, donate, or interact with our services.
We are a registered non-profit organization dedicated to providing educational opportunities to children in need. Your trust is important to us, and we strive to be transparent about our data practices.
Our Commitment: We will never sell your personal information to third parties. We only collect what is necessary to process donations, communicate with you, and improve our services.
We collect information that you voluntarily provide to us when you:
Legal Basis: We process your data based on your consent, our legitimate interest in operating our organization, and compliance with legal obligations.
We use the information we collect for the following purposes:
To process and confirm your donations, issue receipts, and manage your donor account.
To send you donation confirmations, updates about our programs, and respond to your inquiries.
To analyze donation patterns, improve user experience, and develop new programs.
To verify your identity, prevent fraud, and maintain the security of our platform.
We implement appropriate technical and organizational measures to protect your personal information:
SSL/TLS encryption for all data transmissions
Protected databases with access controls
Limited access to personal information
You have the following rights regarding your personal information:
You can request a copy of the personal information we hold about you.
You can request correction of inaccurate or incomplete information.
You can request deletion of your personal information in certain circumstances.
You can object to the processing of your personal information for certain purposes.
To exercise your rights: Contact us at privacy@frontlinehoperelief.org. We will respond within 30 days.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
For parents: We encourage you to supervise your child's online activities and teach them about online privacy.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.
Last Updated: August 28, 2026
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
123 Hope Avenue, Nairobi, Kenya
Thank you for trusting Front Line Hope Relief with your information.
We're here to help. Contact us if you have any questions about how we handle your data.